Author: Digital News Asia
HTC opens dedicated call center
TAIWANESE smartphone giant HTC has launched a dedicated Malaysian customer service support call center in a bid to better serve its local customers, the company announced in a statement.
The call center would enable customers to submit queries on technical support and repair services, and the center will also provide general feedback on HTC smartphones to customers.
Teacher shortage? There’s an app for that
Students from the Asia Pacific University College of Technology and Innovation (UCTI) have developed an application called WizBoard that they believe would help solve the problem of teacher shortage anywhere in the world. They were declared winners of the Malaysian Leg of Microsoft’s Imagine Cup student competition.
BSN banks on HP management software
HP has announced that Bank Simpanan Nasional (BSN) has selected HP Software to improve its customer service. Financial details were not disclosed, however.
High-performance analytics for local businesses
SAS has rolled out SAS High-Performance Analytics software for enterprises and organizations in Malaysia, describing it as its most significant technology advance in 10 years.
Brocade names new VP for Asia Pacific
Brocade has appointed Charlie Foo to the role of vice-president for Asia Pacific effective immediately; he will be responsible for charting the company’s overall growth strategy across the region.
MSC Malaysia’s ‘best year ever’
The Multimedia Development Corporation says that the MSC Malaysia’s 2011 performance was its best to date, showing strong growth and exceeding targets.
FSIs urged to exploit tablets
Those working in the financial services industry, especially in the corporate banking and wealth management sectors, should look into the possibility of using tablet computing as a way of differentiating themselves from the competition.
Piracy rate dips, but Malaysians think illegal software is okay
While the software piracy rate in Malaysia took a slight dip to 55% in 2011 from 56% in 2010, anti-piracy watchdog the Business Software Alliance (BSA) may still have an uphill battle on its hands with most Malaysians having no qualms about using illegal software.
Kaspersky opens regional center, launches security appliance
Kaspersky Lab has launched its latest security technology in conjunction with the official opening of the first Kaspersky Knowledge Center for South-East Asia.
Intel expands Xeon line
Intel has expanded its Xeon processor portfolio with new products which it claims are designed to address a broad and emerging set of server requirements and provide IT managers with additional choice and flexibility.
